Pareteum’s Value-Added Services (VAS)

Pareteum offers a full suite of Value-Added Services (VAS). These can be used in standalone environments and are suitable for any company and any business of any size. Our Value-Added Services can be deployed easily alongside our Mobile Virtual Network Operator (MVNO) solutions, including the full MVNO and light MVNO offerings, or our Mobile Virtual Network Enabler (MVNE) solution.

Pareteum’s Value-Added Services enable you to differentiate your business by offering a diverse set of solutions aimed at bolstering customer loyalty and driving revenue. They include a variety of multi-tenant, multichannel, and multi-language solutions, ranging from Next Generation Voicemail, to Contact Center, Interactive Voice Response (IVR), Missed Call Alert (MCA), and much more. To learn about these services, visit the pages listed below!

Next Generation Voicemail

A multi-tenant, multi-language voicemail solution for Mobile Network Operators (MNOs), MVNOs, MVNEs, and Cable Operators.

Contact Center

A multichannel communication solution that enables you to track customer interactions and facilitates effective communications.

Know Your Customer

A solution that gives MNOs, MVNOs, MVNEs, enterprises, and companies of all types the ability to securely identify customers.

IVR Outbound Dialer

The IVR Outbound Dialer enables organizations to reach out to customers in an effective and efficient manner.

Interactive Voice Response (IVR)

A multi-tenant solution capable of scaling from a single connection to 5,000+ lines, enabling efficient and intelligent customer engagement.

Missed Call Alert

With fewer and fewer people using Voicemail, organizations can use Missed Call Alert (MCA) to detect and handle slam down calls.

Intelligent Call Routing

A web-based service that enables organizations to route calls to pre-defined end destinations based on incoming numbers.

Related News

May 17, 2022

Multi-Factor Authentication (MFA) for E-Commerce

How e-commerce businesses and online retailers can benefit from Multi-Factor Authentication (MFA) and Two-Factor Authentication (2FA).  Cybersecurity concerns are on the rise. Indeed, back in 2020, there were some 4.7 million reported cybercrimes in the United States alone, up over 300%… Read More Learn More
April 27, 2022

IoT for OEMs: Benefits, Use Cases, and How to Get Started

In this article, we show how Original Equipment Manufacturers (OEMs) can benefit from the Internet of Things (IoT). Here’s what we’ll cover:  What is the Internet of Things (IoT)?  How Original Equipment Manufacturers (OEMs) Can Benefit from IoT  Build More… Read More Learn More
March 17, 2022

What Are SMS Short Codes?

SMS short codes enable businesses and brands to engage directly with customers, consumers, and partners via SMS, making them perfect for improving audience engagement and maximizing other marketing initiatives.  In this article, we will cover the following:  What Are SMS Short Codes? … Read More Learn More