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Enterprise | Mobile Brands | Product
37 Stats to Know About the SMS Market in 2021
As we outlined in a recent blog post, SMS (Short Messaging Service), along with MMS, A2P, P2P, and RCS, has blossomed into a dynamic and versatile business tool, facilitating not only intra-team and intra-company communications, but engagement with customers, consumers, and constituents, as well. So, we decided to curate 37 SMS stats that you ought to know! To jump...
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25 Stats to Know About the Telecommunications Market in 2021
In 2020, the coronavirus pandemic forced people and businesses to adapt to unprecedented circumstances. In so doing, it also advanced the cause of a variety of digital and telecommunications trends — from remote work to Bring Your Own Device (BYOD) to teleconferencing and more. So, with the telecom industry on...
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IoT | Mobile Brands | Product
How 5G Will Benefit the Internet of Things (IoT)
Over the last two or three decades, the telecommunications industry has produced countless groundbreaking technologies. Apple’s iPhone, for instance, lead to the flourishing of the mobile app and game economy. Mobile Virtual Network Operators (MVNO) made affordable mobile services available to highly targeted, niche markets. Even SMS and...
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Business in the Time of Covid: SMS for Customer Engagement
Suffice it to say, the coronavirus pandemic, along with the attendant lockdowns and safety measures, caught a lot of businesses off guard. The travel and hospitality industries, for instance, contracted sharply due to their reliance on what might be termed “fair weather and following seas.” Nevertheless, while businesses as...
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Nine Contact Centers Stats You Should Know
A few months back we contemplated the impact of coronavirus on customer engagement. We noted that even before the arrival of Covid-19, technologies like smartphones, SMS, and over-the-top (OTT) messaging solutions enabled businesses to revamp their communications strategies by facilitating speedier internal communications and more personalized customer engagement.
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Top SMS Trends to Watch in 2021
Short message service, otherwise known as SMS or text messaging, has come a long way since the 1990s. Indeed, back in those days, the technology was used primarily by mobile operators to alert subscribers to network issues, important service notifications, and eventually marketing promotions. The concept of the two-way...
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The Internet of Anything — Powering Your IoT Solutions with Pareteum | Watch the webinar
Our latest webinar, The Internet of Anything — Powering Your IoT Solutions with Pareteum, is done and dusted! Presented by Chris Hills, Pareteum’s Vice President of Global Connectivity and Procurement, with an assist by Mehul Vora, Vice President of Sales Engineering, the webinar covered various IoT trends, including how eSIMs...
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WHITE PAPER: Boost Your Loyalty Program with Wi-Fi as a Benefit and SMS Outreach
We’ve written a white paper! In it, we discuss how Pareteum Wi-Fi as a benefit and the Pareteum Messaging solution can help you build a unique and compelling loyalty program, with easily measurable results and monetizable customer insights. Download the paper now! Building a rewards or loyalty...
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WEBINAR: The Internet of Anything — Powering Your IoT Solutions with Pareteum
Join us on February 10th, 2021, for a presentation on how Pareteum can help you build cutting edge, global IoT solutions. Sign up now to the webinar: The Internet of Anything — Powering Your IoT Solutions with Pareteum The Internet of Things (IoT) has ushered in a new era of technological...
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Gamification as an Instrument for Digital Engagement
Customer engagement is a term that tends to conjure a host of dreary images. Humdrum customer support platforms, listless social media posts, the occasional video advertisement, and no shortage of public domain images and bloodless snap-and-clap background music. But mercifully, that’s changing. Within the context of an apparently boundless digital transformation, access to digital communications channels has become more democratized than ever before. As a result, customer outreach practices have begun to traverse...
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