Pareteum for Travel Industry

Connectivity technologies like Wi-Fi, SMS, and the Internet of Things (IoT) play a critical role in the travel industry. They enable airlines to send flight notifications, hotels to send booking confirmations, online travel agencies to send promotions, and more.

In 2020, travel and tourism contributed approximately $4.7 trillion U.S. dollars to global GDP. (Statista)

In 2022, worldwide business travel spending is expected to jump by 37% to over $1 trillion U.S. dollars. CNBC

Nearly half (40%) of corporate business trips are extended for leisure purposes. Finance Online

Travel in the Era of Connectivity

These days, travellers expect to be connected no matter what — whether they are on the way to the airport, grabbing a coffee at the café next to their gate, or flying 31,000 feet over the Atlantic Ocean.

So, unsurprisingly, travel businesses of all types — from airlines to online travel and vacation rental companies — are looking for ways to leverage connectivity technologies like Wi-Fi, cellular, IoT, SMS, and more.

They have focused on:

  • Using Wi-Fi to generate brand loyalty.
  • Leveraging SMS and other digital channels for timely engagement and effective promotions.
  • Using traveller insights to make informed marketing and brand partnership decisions.

 

Learn More!

Introducing Pareteum for the Travel Industry

Pareteum offers a full suite of connectivity products and solutions for airlines, travel brands, vacation rental companies, TravelTech companies, enterprises, and countless other business operating in the travel industry!

Application-to-Person (A2P) Messaging

Improve communications with travellers, guests, and mobile workers with text and voice messaging campaigns. Configure channels and set cascading fallback options via an easy-to-use customer portal. Learn More 

Global Cellular Connectivity

Multi-country, multi-network cellular connectivity solution that supports local or roaming access on 2G, 3G, 4G, 5G, and LPWAN (NB-IoT, LTE-M) networks. Learn More 

Global Wi-Fi Access

Secure access to the world’s largest aggregated Wi-Fi network via app or SDK. Connect at tens of millions of hotspots in 200+ countries and territories. Learn More 

IoT Connectivity Management

A multi-vendor, multilayer service that enables organizations to manage all their IoT and M2M deployments. Gain insight into all user/device and machine/system connections. Learn More 

How Can the Travel Industry Leverage Pareteum?

Improve Customer Engagement

Pareteum’s SMS / Text Messaging and Voice Messaging solutions can be used to communicate valuable information to customers. SMS short codes can even be used to send alerts at scale and facilitate two-way text engagement.

For Airlines

Send flight confirmations, status updates, rebooking options, upgrade opportunities, and discounted air fare promotions.

For Hotels / Vacation Rental Companies

Send booking information, check-in reminders, check-out invoices, event promotions, restaurant coupons, and digital room keys.

For Travel Agencies and Digital Travel Companies

Send ticket confirmations, price promotions, last-minute booking opportunities, and more.

Create More Enticing Loyalty Programs with Incenti-Fi + Veri-Fi

Loyalty programs need to capture customer attention, spur them to act, and deliver actionable metrics. Pareteum’s Incenti-Fi Promotional Wi-Fi vouchers offer a valuable benefit that can be used to incentivize specific actions, such as planning trips, booking suites, or purchasing first class tickets. They can also be used to generate valuable customer insights.

Pareteum Incenti-Fi Promotional Wi-Fi Vouchers

Give customers access to the Pareteum global Wi-Fi network with Incenti-Fi Promotional Wi-Fi Vouchers. They will be able to connect seamlessly and securely at hundreds of airports, thousands of hotels, millions of restaurants, and more.

Veri-Fi Customer Insights

Once a user activates an Incenti-Fi voucher, the SmartConnect app will monitor the Wi-Fi hotspots they encounter and sends anonymized information to the Pareteum cloud. This can be used to identify affiliate, affinity, and co-branding marketing opportunities.

Offer Mobile Connectivity as an Added Service

Launching a mobile brand is one of the easiest, fastest, and most affordable ways for companies to access new markets, diversify their offerings, and tap into new sources of revenue.

For Airlines

Offer bespoke data plans to travellers so they can stay connected during their travels. These can be sold at check-in, at the gate, or inflight. Likewise, these data plans can be offered to aircrew members as complimentary services. Global Wi-Fi can be included to offset data costs via Wi-Fi offload.

For Hotels / Vacation Rental Companies

Your guests and customers won’t always have great cellular service outside their home countries or regions. Offer affordable, high-quality data plans when they book a stay at your property or via your booking service. Data plans can be either prepaid or postpaid and can include Wi-Fi for optimized costs, quality, and experiences.

For Travel Agencies and Digital Travel Companies

To thank customers for using your service, you can offer prepaid data plans with top-notch mobile connectivity at their destinations. This can be a complimentary service or an upsell opportunity. Global Wi-Fi can also be included, enabling your customers to save data and connect in areas that cellular struggles to reach, such as inflight.

Business Travel

For business travellers, connectivity is critical for productivity on the road. The Pareteum Wi-Fi SmartConnect app and SDK offer seamless, secure Wi-Fi access at millions of locations all over the world.

Terrestrial Wi-Fi

Give employees access to quality Wi-Fi at airports, hotels, convention centers, restaurants, cafés, and countless other venues.

Inflight Wi-Fi

You can also give employees access to inflight Wi-Fi on thousands of flights from dozens of leading airlines.

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