Author Archives: admin-gmu
Author Archives: admin-gmu
Gamification as an Instrument for Digital Engagement
Customer engagement is a term that tends to conjure a host of dreary images. Humdrum customer support platforms, listless social media posts, the occasional video advertisement, and no shortage of public domain images and bloodless snap-and-clap background music. But mercifully, that’s changing. Within the context of an apparently boundless digital transformation, access to digital communications channels has become more democratized than ever before. As a result, customer outreach practices have begun to traverse...
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Top 3 Internet of Things (IoT) Trends in 2021
Top 3 Internet of Things (IoT) Trends in 2021 Key Takeaways: While the peculiarities of 2020 exposed a multitude of vulnerabilities, this has provided businesses with valuable with insight into how they can build more robust solutions, supply chains, and business models. The Internet of Things (IoT), for instance,...
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Four Opportunities for Original Equipment Manufacturers in IoT
OEM and IoT Key Takeaways: As of 2020 there are roughly 31 billion IoT devices worldwide, up from 7 billion in 2018. The IoT industry is on track to reach $1.6 trillion in market revenue by 2025. OEMs can leverage IoT to offer not only hardware, but high-value services...
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The Pareteum Smart Network for IoT | Intelligent Global Connectivity
The Pareteum Smart Network gives businesses global Wi-Fi and cellular connectivity with intelligent network selection. This enables them to build connected devices, power smart city initiatives, and diversify their services with IoT solutions. Here are the questions we’ll be answering in the article: What is the...
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The 3G Phase-Out and What it Means for the Telecommunications
There’s a lot of buzz these days coming out of the communications sector — typically emanating from 5G, IoT, and MEC. However, due to the serialization of Huawei’s battles with Sino-skeptic Western regulators, and eccentric stories like Nokia’s extraterrestrial 4G deal...
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Enterprise | IoT | Product
Mobile Network Operators (MNOs) and the Bed of Procrustes
Key takeaways for Mobile Network Operators (MNOs): MVNOs, OTT messaging solutions, and Wi-Fi calling present consumers with more communications options than ever before. MNO’s are struggling to compete, relying on generic services, rigid pricing, and dusty branding to appeal to dwindling customer bases. The Pareteum Experience Cloud...
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Top 5 Contact Center Metrics You Should Be Tracking
Key Takeaways: The success of digital communications platforms and other tech companies during the pandemic demonstrates the value of digital transformation. With more services digitizing, customer engagement practices need to keep up. Contact center platforms enable organizations to bolster customer engagement across email, web chat, voice, SMS, and more.
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Blog | Enterprise | Mobile Brands | Product
Pareteum Experience Cloud Connectivity for OEMs
In this article, we’ll be discussing how Pareteum Experience Cloud can help Original Equipment Manufacturers (OEMs) leverage Wi-Fi and cellular connectivity to build innovative products, parts, and devices. We will answer the following questions: What are Original Equipment Manufacturers? How can OEMs leverage connectivity to differentiate their...
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Blog | Events | IoT | Mobile Brands | Product
Creating Market Leading Mobile Experiences | Watch the webinar
Our latest webinar, Creating Market Leading Mobile Experiences, is officially in the books! Presented by Bart Weijermars, CEO of Pareteum, the webinar covered a lot of ground, including how MVNOs, MNOs, and other communications service providers can differentiate their service offerings to outduel their closest competitors and stay one step ahead of some of the biggest...
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Blog | Enterprise | Product
The Perks of Wi-Fi-Calling for Service Providers
Wi-Fi Calling Key Takeaways: Wi-Fi calling is the use of Wi-Fi networks, as opposed to cellular networks, to make voice calls. Wi-Fi calling is affordable, facilitates connectivity in areas that cellular networks struggle to reach, and provides high-quality connectivity experiences. Service providers that implement Wi-Fi calling...
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